(1) PeopleConnect runs off Amazon Cloud Computing setup managed by Einstix Technologies, so no IT overhead to start the service.
(2) PeopleConnect auto response user experience can be controlled using an XML script, with a well defined XSD. Fast and easy way to add and manage different options.
(3) Integration with the existing services is easy as PeopleConnect supports, standard web services/REST connectors.
Service is up and running in a few days, with a very low startup and operating costs.